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Free nationwide delivery on orders over Rs 15,000 · 2-year warranty · Cash on delivery Order on WhatsApp

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Delivery, returns, warranty and installation — in plain language. If your question is not here, WhatsApp us and a person will answer.

Delivery

Free nationwide delivery on orders over Rs 15,000. Below that, a flat Rs 350 applies. Orders are confirmed on WhatsApp and usually dispatched the same or next working day. Most cities receive delivery in 2–4 working days; remote areas may take longer.

Returns

Unopened, unused pieces can be returned within 7 days of delivery for a refund or exchange. Return delivery is arranged with you on WhatsApp. Installed or damaged panels cannot be returned, but warranty still applies to manufacturing faults.

Warranty

Every panel carries a 2-year warranty against manufacturing faults in the touch board, electronics and finish under normal use. Physical damage, water ingress, incorrect wiring or unauthorised repair are not covered. Keep your order number for any claim.

Installation & app setup

Our panels fit standard wall boxes and replace a conventional switch plate. The wiring stays the same; your electrician connects live, neutral and each light circuit to the labelled terminals. Once the panel is on the wall, the rest is done from your phone.

Wiring — your electrician

  • Send us a photo of the existing board and the number of switches before ordering.
  • We confirm the panel type, zone count and whether a neutral wire is available.
  • Switch off the circuit at the breaker before installation.
  • Mount the panel, connect the labelled terminals and fix the plate.
  • Power the circuit back on. The panel works by touch immediately, with or without WiFi.

Pairing the Smart Home app — about five minutes

  • Install the app. Smart Home is free on iOS and Android — look for Smart Home by Full Stack Developers. Message us if you would like the store link.
  • Create your account. Register, then use Add Home to name this house; you become its owner.
  • Put the board in pairing mode. With the panel powered, hold the touch key until its indicator starts blinking.
  • Add the board. Open the home in the app, tap Add Device → Smart Board and select the board as it appears. Stay within a metre of the panel.
  • Connect WiFi. Enter your network name and password (2.4 GHz); the app saves them to the board. The panel is now online.
  • Name the rooms and keys. Add a room per area, assign the board, then rename each key — Light 1, Fan, Plug 1 — so the dashboard reads like your house.

To share control, ask each family member to register their own account, then invite them by username from the home screen. Access can be removed the same way — nobody has to share your password.

If the board will not pair: confirm the panel is powered and blinking, keep the phone within a metre, and check that the WiFi is 2.4 GHz rather than 5 GHz. Bluetooth control works without any network, so you can always fall back to it while troubleshooting. Send us a message and we will walk through it with you.

Payment

Cash on delivery is available across Pakistan. We do not collect card details on this website. Your order is saved the moment you place it, and the receipt gives you a ready-made WhatsApp message to send to our team for confirmation. Nothing is charged online.

Tracking an order

Use Track order with your order number and phone number. You can also message us on WhatsApp with the order number and we will check it for you.

Yes. Every switch works locally by touch and over Bluetooth. WiFi is needed only for remote app control, schedules and voice assistants.
The switch circuits are rated for lighting and standard loads. For fans, confirm the load with us before ordering; for heavy geyser or AC loads we recommend a dedicated smart relay module rather than a lighting circuit.
Send us the depth. Most standard 47mm boxes fit, but very shallow boxes may need a spacer or a module relocated. We will tell you honestly before you buy.
We currently deliver within Pakistan. For international orders, message us on WhatsApp and we will quote courier and duties separately.
Message us with your order number, a short description and a video of the fault. We will troubleshoot first; if it is a manufacturing fault, we arrange a replacement under the 2-year warranty.
Yes. Send a room-by-room list or a photo of your electrical plan. We will propose panels, zone counts and finishes, and can put the whole order together. Whole-home orders are quoted individually.